At ZAKT, we respect your privacy and are committed to protecting the personal information you share with us through our website, forms, communications, and digital channels.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.zakt-eg.com, contact us, request a consultation, submit a form, or interact with our services.

1. Information we collect

We may collect personal information that you voluntarily provide to us, including:

• Full name

• Company name

• Job title

• Email address

• Phone number

• Business requirements or project details

• Any information submitted through contact forms, consultation requests, or email communication

We may also collect technical information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral source

• Cookies and similar tracking technologies

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and consultation requests

• Understand your business needs

• Provide information about our services

• Prepare proposals, assessments, or project discussions

• Improve our website, content, and user experience

• Analyse website performance and visitor behaviour

• Send relevant business updates, where permitted

• Maintain records of communication and service requests

• Protect our website, systems, and business operations

We do not sell your personal information.

3. Legal basis for processing

We process personal information when it is necessary to:

• Respond to your request or enquiry

• Provide services or prepare a business proposal

• Communicate with you about our services

• Improve our website and business operations

• Comply with legal or regulatory obligations

• Protect our legitimate business interests

4. Sharing your information

We may share your information with trusted third parties only when needed to operate our business or provide our services. These may include:

• Website hosting providers

• CRM and business management tools

• Email and communication platforms

• Analytics tools

• Technical service providers

• Professional advisers, where required

These parties are expected to handle your information securely and only for the purposes agreed with ZAKT.

We may also disclose information if required by law, regulation, court order, or official request.

5. Cookies and tracking technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour, and support marketing and analytics activities.

Cookies may help us understand:

• Which pages are visited most

• How users interact with the website

• Which channels bring visitors to the website

• How to improve website content and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.

6. Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or digital storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including communication, service delivery, legal, accounting, reporting, and legitimate business purposes.

When information is no longer needed, we will delete, anonymise, or securely store it according to applicable requirements and business needs.

8. Your rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to certain types of processing

• Request restriction of processing

• Withdraw consent where processing is based on consent

• Ask how your information is used

To exercise any of these rights, please contact us using the details below.

9. Marketing communications

If you choose to receive updates from us, we may contact you with relevant information about our services, insights, or business updates.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

10. Third-party links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. Children’s privacy

Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from children.

12. International data transfers

Some of the tools or service providers we use may store or process information outside your country of residence. Where this occurs, we aim to ensure that appropriate safeguards are in place to protect your information.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last updated” date.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ZAKT Information Technology
Website: www.zakt-eg.com